Download: Download the firmware zip folder to your computer.
Prerequisites
(This is only an example – replace with your model and region) hisense firmware update usb link
Settings > Device Preferences > About > System Update)If your TV is connected to the internet, go to Settings → Device Preferences → About → System Update – this is safer and easier. USB is only needed when: ⚠️ Important Warnings Before You Start
Official Sources: Access the Hisense USA Support page or the Hisense Global Support site. Check Compatibility: Firmware is specific to the Model
| Source | Link / Action | |--------|----------------| | Hisense USA | https://www.hisense-usa.com/support → Enter model number → Download firmware (if available) | | Hisense Canada | https://hisense-canada.com/support | | Hisense UK / Europe | https://hisense.co.uk/support | | Hisense Australia | https://hisense.com.au/support | | Hisense Global | https://global.hisense.com/support |
For TVs that are working normally and can access the settings menu: