Kerio Control - Web Filter Is Not Activated Categorization Is Disabled Fixed

Kerio Control Fix: "Web Filter Is Not Activated, Categorization Is Disabled"

A Complete Guide to Restoring Web Categorization and Filtering

Would you like the exact CLI commands for a specific Kerio Control version (e.g., 9.2, 9.4)? Kerio Control Fix: "Web Filter Is Not Activated,

By systematically working through the fixes – from restarting the service to forcing a database update and verifying outbound connectivity – you can restore full categorization. Once fixed, your web filtering policies (blocking adult content, social media during work hours, or malicious sites) will function correctly again. In the admin interface: Status → Services

By following these steps and ensuring that your Kerio Control software is correctly configured, you should be able to resolve the issue of the web filter not being activated and categorization being disabled. /etc/init

Fix #7: Reset Kerio Control’s Configuration Database (Last Resort)

If nothing works, the configuration database itself may have inconsistent flags. This is a nuclear option.

Protocols: Ensure that SSL inspection on a parent device isn't interfering with the Kerio appliance's encrypted handshake with GFI/Kerio servers. 5. Correct System Time and Date

Issue Overview

In Kerio Control (formerly WinRoute), the web filter relies on:

4. Restart Web Filter Service

• In the admin interface: Status → Services.
• Restart the Web Filter service.
• Alternatively, restart the whole Kerio Control service during a maintenance window.

/etc/init.d/keriocontrol restart