Palo Alto Failed To Fetch Device Certificate Tpm Public Key Match Failed Updated [verified]

"failed to fetch device certificate TPM public key match failed"

  • Check TPM key entries and PCR 
    > request tpm test

    highlights a breakdown in the trust architecture between a Palo Alto Networks firewall and the Customer Support Portal (CSP). The Root of the Conflict: TPM and "Machine Identity" Modern Palo Alto firewalls use a Trusted Platform Module (TPM) "failed to fetch device certificate TPM public key