The book by Kenneth Roman and Joel Raphaelson titled Writing That Works: How to Communicate Effectively in Business is a classic professional guide that emphasizes clarity, brevity, and actionable communication. Originally published in 1981, it has evolved through multiple editions—the most recent being the 3rd edition—to address modern tools like email and digital messaging. Where to Find the PDF and Book
"Writing That Works" by Kenneth Roman and Joel Raphaelson advocates for clear, concise, and action-oriented business writing, emphasizing short sentences, active voice, and ruthless editing. The guide provides actionable frameworks for memos, reports, and emails designed to ensure communication is effective and results-driven. Access the 3rd edition for purchase via Oromia TVET elibrary roman-raphaelson book on writing pdf
2. The "You" Attitude Classic copywriting teaches us to stop talking about "we" and "our company." The best writing shifts the focus entirely to the reader. Instead of "We are pleased to announce," write "You will now have access to..." The book by Kenneth Roman and Joel Raphaelson
One of the most valuable insights King offers is his discussion on the role of editing in the writing process. He advocates for a minimalist approach to editing, suggesting that writers should strive to make their first draft as clean and concise as possible. King writes, "The most important thing is to write a story that you would want to read" (King, 2000, p. 243). This approach encourages writers to focus on telling a compelling story, rather than getting bogged down in unnecessary revisions. Limited theory: Readers seeking deep literary theory or
Writing That Works: How to Communicate Effectively in Business
Whether you are reading Luntz, Roman, or Raphaelson, the core philosophy is identical: It’s not what you say, it’s what people hear.
Raphaelson famously argued that before you send any piece of writing, you should sit in a rocking chair, rock back and forth, and ask yourself: “Is this true? Is this necessary? Is this kind?”