Lyle and Signe Spencer’s Competence at Work (1993) introduced one of the most influential competency dictionaries in human resource management. Based on 20 years of research using the McClelland/McBer Job Competence Assessment (JCA) instruments, their model identifies 20 generic competencies that distinguish superior performers from average ones. The Iceberg Model of Competency
Motives: Deeply held desires or thought patterns that drive behavior toward certain goals. The Competency Clusters Spencer And Spencer Competency Dictionary Pdf
Concern for Order (CO): Reducing uncertainty through monitoring and clear data. Lyle and Signe Spencer’s Competence at Work (1993)
Covers developing others, directiveness (assertiveness), teamwork, and leadership. Cognitive: Includes analytical and conceptual thinking. Personal Effectiveness: Encompasses self-control, self-confidence, and flexibility. Applications in Human Resources How Competencies Create Economic Value Motives: Deeply held desires or thought patterns that
High-potential employees typically score high on the "Hidden" competencies (Motives, Traits). A person with high "Achievement Orientation" is statistically more likely to succeed in a sales leadership role than a person with high "Organizational Awareness."